When you use our Site, we may collect and process the following types of information:

Contact details: When you reach out to us through contact forms or other communication methods, we may collect your name, email address, phone number, and any additional information you provide.

Account information: If you work with us to integrate FirmLink, we may collect data necessary to create and manage your account, such as usernames, passwords, and business details.

Cookies and tracking technologies: We use cookies and other tracking technologies to collect information about your interaction with the Site. This includes your IP address, browser type, pages visited, time spent on the site, and referral URLs.

For more details about the cookies we use and how to control them, please refer to section 4 (Cookies).

We may receive data from third-party services or platforms, such as analytics providers, to help us understand how users engage with our Site and to improve our services.

We use the information we collect to:

Provide and improve our services: To engage with law firms and facilitate the integration of FirmLink into their systems.

Communicate with you: To respond to your inquiries, provide updates, or send promotional materials (where consent has been provided).

Enhance user experience: To analyze website usage and improve the functionality and performance of the Site.

Ensure security: To protect our Site and prevent fraud, misuse, or unlawful activities.

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with trusted third parties under the following circumstances:

Service providers: We may share your data with third-party vendors who help us operate the Site, such as IT service providers or analytics platforms, but only as necessary for them to perform their services.

Legal obligations: We may disclose your information if required by law or to comply with a legal process or enforce our Terms and Conditions.

Cookies are small data files stored on your browser or device that allow us to recognize you and collect information about how you use our Site.

Essential cookies: These cookies are necessary for the Site to function properly and allow you to navigate the site and use its features.

Analytics cookies: These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously (e.g., pages visited, time spent on the site).

Functionality cookies: These cookies remember your preferences (e.g., language) to enhance your user experience.

You can control and manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.

For more details on how to manage cookies, you can visit AboutCookies.org.

We are committed to ensuring that your information is secure. We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

Once the information is no longer required, we will securely delete or anonymize it.

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

Right to access: You can request a copy of the personal data we hold about you.

Right to rectification: You can ask us to correct inaccurate or incomplete data.

Right to erasure: You have the right to request the deletion of your data, subject to certain exceptions.

Right to restrict processing: You can ask us to limit how we process your data.

Right to data portability: You can request that we provide your data in a structured, commonly used, and machine-readable format.

Right to object: You can object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us using the details in section 9.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Your continued use of the Site after any modifications indicates your acceptance of the updated Privacy Policy.

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at: